Question 1

Are you licensed and insured?

Accepted Answer

Yes. OCCC holds CSLB B License #1150771 and is fully bonded and insured. We issue COIs naming your property and management company before any work starts.

Question 2

Can you handle multitrade projects under one contract?

Accepted Answer

Yes. That is exactly how we are built. Under our CSLB B license we self-perform and coordinate the trades a project requires, with our licensed C-36 plumbing partner and additional licensed trade partners brought in under our project management as coverage expands.

Question 3

Do you do plumbing work?

Accepted Answer

Plumbing is performed by our licensed C-36 partner, South County Plumbing Solutions (CSLB #1107651). For 24/7 plumbing emergencies, call (949) 800-OCCC and press 2.

Question 4

What is your service area?

Accepted Answer

South Orange County, from Irvine to San Clemente. Irvine, Lake Forest, Foothill Ranch, Portola Hills, Mission Viejo, Aliso Viejo, Laguna Hills, Laguna Woods, Laguna Niguel, Laguna Beach, Rancho Santa Margarita, Coto de Caza, Trabuco Canyon, Ladera Ranch, Rancho Mission Viejo, Las Flores, Dana Point, San Juan Capistrano, and San Clemente.

Question 5

Do you provide certificates of insurance for our properties?

Accepted Answer

Yes. COIs naming your property and management company are issued before any work begins, included as standard.

Question 6

Will I have a direct point of contact?

Accepted Answer

Yes. One project lead from estimate through final walkthrough. You call one number for any question about any trade on any property in our scope.

Question 7

What classes of work are you licensed for?

Accepted Answer

OCCC holds a CSLB B General Building Contractor license (#1150771). Work is either self-performed under that license or coordinated through our licensed C-36 plumbing partner, with additional licensed trade partnerships in development.

Question 8

How quickly can you respond to an estimate request?

Accepted Answer

We respond to estimate requests within one business day. Walkthrough scheduling and a written, itemized estimate typically follow within five business days.

Question 9

Do you offer preferred vendor pricing?

Accepted Answer

Yes. Property management companies and HOA boards with recurring volume receive preferred-vendor pricing structures we agree on in writing.

Questions property managers ask us.

Licensing & Insurance

Scope & Capability

Logistics

Pricing & Payment

Professional Standards

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